Volunteer Managers

Writing a Code of Conduct

Codes of Conduct are not a legal requirement, but they are a good tool for setting expectations of behaviour. Having a Code of Conduct provides an overarching, high-level approach for what your organisation expects of its staff, service users, clients, contractors and third parties, including volunteers.

Author: Volunteering Australia

ACWA Code of Ethics

The Australian Community Workers Association (ACWA) Code of Ethics sets the foundation for exemplary community work practice and is the benchmark for all practitioners.

Author: Australian Community Workers Association (ACWA)

Volunteer Managers Tool Kit – 2020

Managing volunteers can be different to managing employees for several reasons. If you are stepping into a volunteer management role for the first time this toolkit aims to give you some hints and tips for establishing best practice at your organisation, as well as some handy downloadable tools

Author : Volunteering Victoria

Working with Volunteers

An online tool that provides an overview of the key legal obligations that not-for-profits have towards volunteers.  Includes recruitment, WHS, unlawful behaviour, managing performance and dismissals.

Source : Justice Connect – Not for Profit Law

A framework for your Volunteer Policy

It is recognised that the guidelines in the framework will be considered in the light of individual organisation’s needs and / or situation. The sample statements are provided only as an illustration of the relevant guidelines and are not intended as a standard or model for use by any other organisation. Remember the difference between policy and procedure. Policy outlines what you intend to do and procedures then outlines how you will do this.

Author: Volunteer Ireland

Developing growth mindsets

Explore how to help volunteers and the co-workers who lead them to ditch the fixed mindsets that are holding them back and adopt a growth mentality that helps them question knee-jerk reaction to change and reconsider what might be possible.

Author : Volunteer Pro

Volunteering Rights and Responsibilities

A volunteer environment is still a workplace, and as such, volunteers have certain responsibilities that must be upheld. And of course, they have rights as well! The following list is the basis of your rights as a volunteer

Author : Source: Volunteer Rights & Volunteer Checklist Information Sheet, Volunteering Australia
* amended from original source document

Volunteer forms and templates

These forms and templates are examples which your organisation may find useful for volunteer recruitment and management. You are welcome to use or adapt these any way you choose!

Includes Application forms, role descriptions and exit interviews

Author: Volunteering Waikato – New Zealand

How to write an application form

Keep in mind that your application is just one of many tools used to recruit, screen and place volunteers. You can use your volunteer application form to screen candidates and identify the best applicants.

Author : Indeed

Screening checks in South Australia

Screening checks contribute to creating safe environments for children and other vulnerable people. South Australian and Commonwealth policy and legislation mean many employees and volunteers must have checks done as part of their roles.

Author: Department of Human Services – South Australia